Help and support

On the sign-in screen, type your email, then tap Forgot password?. We’ll email you a link to choose a new one. Check your spam folder if it doesn’t arrive within a few minutes.

Go to Profile → ⚙ Settings → Edit profile.

Go to Profile → ⚙ Settings. You can switch phone alerts off, choose which ones you get, and set quiet hours. You can also block alerts for Marfet in your phone’s settings.

See Delete your account.

Tap the ⋯ menu next to it and choose Report. Reports are private. We review them and act on content that breaks the Community Guidelines, normally within 24 hours.

Open the ⋯ menu on their post or profile and choose Block. They can’t see your posts or message you, and they aren’t told.

Go to Profile → ⚙ Settings → Who can message me and choose Everyone, People I follow or Nobody. Businesses can only reply after you message them first.

You get deals from shops close to you and from shopping centres you picked. Change your distance and centres in Profile → ⚙ Settings → Offers near me and Your shopping centres.

Open the deal and cancel your hold so someone else can have it. If you often don’t collect held items, you may not be able to hold for a while.

Only roughly. Your area is rounded to about 1 km so we can show what’s nearby. We never track where you go.

Go to Profile → Create a Page. Then open your Page to verify it with your ABN, add opening hours, and post deals or free spots. Want help? Tell us about your business.

Open your Page → ⚙ Page settings → Holiday mode. Customers see your message, and anyone who messages you gets an automatic reply.